Why 28% of mortgage applicants never close the loan Capacity issues, price-shopping among the top reasons would-be borrowers don’t close with the initial lender

Didier Malagies • December 10, 2020

Why 28% of mortgage applicants never close the loan

Capacity issues, price-shopping among the top reasons would-be borrowers don’t close with the initial lender



Lonnie Glessner isn’t normally one to turn down business. But with origination volume expected to exceed $3.4 trillion this year, stretching the capacity limits of lenders and everyone else in the housing ecosystem, some mortgage applicants simply haven’t been worth his while.


“I have a refinance client in California and they own a geodesic dome home,” said Glessner, a senior loan officer at Draper & Kramer Mortgage in Englewood, Colorado. “They are nearly impossible to finance, thus not worth my team’s time currently. We can’t be chasing rabbits all over the park right now. My team of LOAs, processors, assistant processors, underwriters and closers are still overwhelmed with business…I need to keep it easier for them.”


The geo-dome owner was among the tens of thousands of mortgage applicants that didn’t end up getting funded during the third quarter. According to the most recent Mortgage Bankers Association report on profits, 72% of mortgage applications in the third quarter were funded by independent mortgage banks, known as the pull-through rate.


Historical data from the MBA shows a huge variance in pull-through rates. In the fourth quarter of 2019, the rate checked in at 78%. Its low point over the last five years was 67%, in the first quarter of 2020. For the most part, the pull-through rate has hovered in the low 70s over the last five years.


Over the past week, HousingWire reached out to loan officers and mortgage executives across America to drill down specifics on which prospective borrowers weren’t making it to the finish line. After all, the average borrower’s FICO score today is at its highest level in recent history at over 750, mortgage rates are often below 3% for borrowers with strong fundamentals, and people are desperate to buy a new home or save money through a refi.




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What Does “No Credit Score Mortgage” Mean (for FNMA) Policy Change As of November 15, 2025, Fannie Mae’s automated underwriting system (Desktop Underwriter, or DU) will no longer require a minimum third-party credit score. Fannie Mae Instead of relying on a fixed cutoff (like “you must have a 620 FICO”), DU will use Fannie Mae’s proprietary risk-assessment model to evaluate credit risk. Fannie Mae That model considers more than just credit score: payment history, “trended” credit data, nontraditional credit sources like rent, utilities, and so on. Fannie Mae Nontraditional Credit Allowed Fannie Mae’s Selling Guide includes rules for “nontraditional credit” — that is, credit history documented without a standard credit score. Selling Guide When a borrower truly has no credit score, lenders must document nontraditional credit history. For example, they might look at 12 months of cash flow or payment history (rent, utilities, insurance, etc.). Fannie requires borrowers without any credit score to complete homeownership education before closing. Selling Guide Why This Could Be a Good Thing Greater Access to Homeownership This change will likely help people who are “credit invisible” (i.e., they don’t have a traditional credit score) get conventional mortgages. Historically underserved groups (such as those who rent, use nontraditional credit, or have limited credit history) could benefit. More Holistic Underwriting By removing the rigid score minimum, DU can look at the whole financial picture. This means more weight on things like debt-to-income ratio, reserves, employment, and nontraditional credit. Using more data (rent history, payment trends) can be more predictive of whether someone will make mortgage payments than just a credit score. Potential Cost Benefits for Some Borrowers If done right, borrowers with limited credit but solid finances could qualify for a conventional loan (which may have more favorable terms than some other high-risk or subprime options). It may reduce the need for more expensive or risky loan products for people who don’t fit the “traditional” credit profile. Risks and Downsides Higher Risk for Lenders → Possibly Higher Cost Without a credit score floor, lenders are taking on more uncertainty. They may require larger down payments, lower loan-to-value ratios (LTVs), or more reserves to compensate. If the borrower is truly “credit invisible,” the lender’s verification burden is higher (to safely assess risk), which could make underwriting more stringent in non-score cases. Potential for Higher Interest Rates / Pricing Risks Even if a borrower qualifies, the interest rate may be higher compared to someone with a very good credit score, because the risk model may not “discount” as heavily without a high score. There could be loan-level price adjustments (or other risk-based pricing) tied to the riskiness of nontraditional credit profiles. Performance Uncertainty This is a newer underwriting paradigm for Fannie Mae, so long-term performance is less “battle-tested” at scale for certain nontraditional credit borrowers. If default rates go up for these loans, it could have negative implications for lenders or investors (or for how such loans are underwritten in the future). Lender Overlays Just because Fannie Mae has this policy doesn’t mean all lenders will be aggressive in offering no-score loans. Some may add their own stricter requirements (“overlays”) that make it harder than it sounds. You’ll need a lender that is comfortable underwriting nontraditional credit and willing to do the extra documentation. Is It a Good Thing For You Personally? It depends on your situation: Yes, it could be great if: You don’t have a traditional credit score but have a solid financial picture (stable income, low debt, documented payment history for rent/utilities). You want access to a mainstream, conventional mortgage. You have enough reserves/down payment to satisfy lender’s risk assessment. Be cautious if: Your income or cash flow is marginal, because the lender may not be comfortable with “no score + limited reserves.” You don’t have much documentation of nontraditional credit (you’ll need to show 12 months or more of payment history). You’re not working with a lender that understands or is experienced with Fannie Mae’s nontraditional credit program. My Verdict Overall, yes — this is a positive shift by Fannie Mae toward more inclusive, flexible underwriting. It’s likely to help more people who’ve been shut out of conventional mortgages. But it’s not “free risk”: borrowers still need to show financial responsibility, and lenders will underwrite carefully. If you are considering this type of mortgage (or someone offered it to you), I strongly recommend: Talking to a lender experienced with Fannie Mae’s nontraditional credit program. Didier Malagies nmls212566 DDA Mortgage nmls324329 .
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